Terms and Conditions

These Terms and Conditions (the "Terms and Conditions") govern the use of www.santaonthebeachpics.com.au (the "Site"). This Site is owned and operated by Mollie and Ned Productions Pty Ltd trading as Santa on the Beach Pics. This Site is a service provider.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Payments

We accept the following payment methods on our Site:

  • Credit Card through Stripe;

  • PayPal

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Booking Changes: Reschedules, Cancellations and Transfers

Booking reschedules and cancellations can be actioned using the red button at the end of your booking confirmation email. If you need assistance, please email hello@santaonthebeachpics.com.au.

Reschedules:

  • Free reschedules are available up to 48 hours before your session, subject to availability, via the red button on your booking confirmation email.

  • If there is no availability, you can either transfer your session to a friend, or cancel your session.

Cancellations:

  • All cancellations can be made via the red button on your booking confirmation email, and incur a $15 processing fee.

  • 7+ days before your session: Refund less the $15 fee.

  • 2–7 days before your session: 50% refund less the $15 fee.

  • Within 48 hrs/no shows (see below): No refund.

  • Refunds are processed within 5 business days to the original payment method only. Refunds from third-party processors may take an additional 5-7 days to appear in your account.

Transfers:

  • You may transfer your booking to another person free of charge to avoid the $15 cancellation fee. Please confirm at least 48 hrs before your session by emailing hello@santaonthebeachpics.com.au with their name, email, and phone number and we will send all the required information.

No Shows:

  • If your session goes ahead and you do not arrive within 15 minutes of your scheduled start time, you will be considered a no show.

  • Refunds are not provided for no shows, regardless of reason, including weather, illness, or other unplanned issues. If something arises within 48 hours, you may transfer your booking to someone else. You are responsible for providing them with all required details; the booking remains under your name and contact information.

If We Cancel:

  • In the unlikely event Santa on the Beach Pics must cancel (e.g. severe weather, staff illness, unforeseen circumstances), a full refund will be provided to the original payment method, within 5 business days.

Intellectual Property

All content published and made available on our Site is the property of Mollie and Ned Productions Pty Ltd and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Sale of Services

These Terms and Conditions govern the sale of services available on our Site.

The following services are available on our Site:

  • Santa on the Beach photography.

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Consumer Protection Law

Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

Mollie and Ned Productions Pty Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Mollie and Ned Productions Pty Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of New South Wales.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact

If you have any questions or concerns please contact us.